KnowNext for senior living

Turn website visitors into informed, ready-to-talk families.

KnowNext is a quick care assessment that lives on your community's website. Families get clarity on the type of support that may fit, and your sales team gets a warm lead with real context.

Now onboarding the first group of communities at launch pricing.

The problem

Most families start looking in a crisis.

They don't know what level of care their loved one needs, so the first conversation with your team starts from zero, or never happens at all.

01

They tour the wrong fit

Families visit communities that can't meet their needs, and your team spends time on leads that were never right.

02

They go quiet

Overwhelmed by options they don't understand, many families leave your site without ever reaching out.

03

Discovery starts cold

Your counselors spend the first call figuring out basics instead of building trust and moving toward a visit.

How it works

Simple for families. Useful for your team.

1

Families take the assessment

About five minutes of plain questions about daily life, safety, memory, and support. "I'm not sure" is always an option. No medical records.

2

They see possible care paths

Results show the types of care that may fit, why, what's still uncertain, and clear next steps, plus questions to bring on a tour.

3

Your team gets the context

With the family's permission, your sales team receives their results, so the first conversation starts in a more useful place.

See it in action

A 2-minute walkthrough

Follow a family through the assessment and see exactly what your team receives.

What you get

Built for how senior living sales actually works.

KnowNext installs on your website and can be shared on your social channels, email, and anywhere families find you.

Anne Alms
15+
years in hospitality
and senior living

Why I built it

As a Director of Sales, I watched families walk in overwhelmed and unsure what they needed. KnowNext is the tool I wish my team had.

I'm Anne Alms. I've led sales in senior living, hospitality, and other high-consideration industries, and I built KnowNext to help families feel clearer and help sales teams start from trust.

Launch pricing

One community, one clear price.

Available to the first group of communities. Pricing increases after that.

Launch offer
$1,499 one-time setup
+ $99 per month
  • KnowNext set up and branded for one community
  • Care types matched to what your community offers
  • Hosting, updates, and basic support
  • A shareable link for your website and socials

Custom questions, CRM integrations, and multi-community rollouts are quoted separately.

Book a free 20-minute fit call

Questions

Common questions

Is KnowNext a medical or clinical assessment?

No. KnowNext is an educational tool that helps families explore possible care options. It is not a medical or clinical evaluation, and it doesn't collect medical records or diagnoses. Your community's own assessment still decides fit.

What information do families share?

Families answer questions about everyday needs. At the end, they can choose to share their contact details and results with your team. Nothing is sent without their permission.

How long does setup take?

Most communities can be live within a week or two once we've confirmed branding and the care types you offer.

Does it work with our CRM?

Leads arrive by email out of the box. CRM integrations can be scoped and quoted separately.

We have multiple communities. Can we roll it out across all of them?

Yes. Many operators start with one or two communities as a pilot, then expand. Let's talk about what makes sense for your portfolio.

See if KnowNext fits your community.

Take the demo for a spin, then let's talk for 20 minutes about your lead flow.

Or email anne@annealms.com